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Heerawalla
Fine Jewelry
Client Care

Policies

Craft, care, and confidence

Clear guidance on sourcing, shipping, returns, and service so you can shop with confidence.

Shipping

Insured global shipping with signature confirmation. Most in-stock pieces ship within 3 business days.

Returns

Returns accepted within 14 days on unworn items in original condition. Bespoke pieces are final sale.

Warranty & Care

One-year craftsmanship warranty. Complimentary annual inspection and polishing for registered collectors.

Sourcing

Conflict-free diamonds and responsibly sourced metals. Provenance documentation available on request.